Get in Touch With Us

Got a question about one of our crypto casino bonus reviews, spotted something that needs updating, or want to flag a concern? This page explains how to reach us, what we can help with, and how quickly you can expect to hear back.

How to Contact Our Team

The best way to reach us is by email at [email protected]. We read every message that comes in, and a real person on our editorial team responds — we do not rely on automated replies to close out enquiries. Most messages are answered within two working days, though this can take a little longer during busy periods.

If you can, tell us upfront what your message relates to — a specific casino, a bonus offer, a page on the site, or a general question. That one detail helps us route your email to the right person and get you a useful answer faster, rather than a generic one.

What We Can Help With

Crypto Casinos covers crypto casino bonuses, welcome offers, cashback and rakeback deals for US players, and we welcome messages on any of the following:

• Bonus and offer questions — If a wagering requirement, cashback structure, or deposit match on one of the sites we cover (such as BetPanda, CoinPoker Casino, Cryptorino or the others featured on this site) is unclear, ask us and we will do our best to point you to what we know.
• Corrections — Bonus terms, editorial ratings and licensing details change. If you believe something on the site is out of date or inaccurate, tell us what you saw and where, and we will review it.
• Content suggestions — If there is a topic related to crypto casino bonuses, coin support, or payout speed that you think deserves its own page, let us know.
• Partnership and editorial enquiries — If you represent a crypto casino or an industry publication and want to discuss working with us, introduce yourself and explain what you are proposing.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will not treat this as a low priority, and we would also point you to the National Problem Gambling Helpline at 1-800-GAMBLER, which offers free, confidential support.

What This Page Is Not For

We are an independent comparison and review site — we do not operate any of the casinos listed on ebew.org, hold player funds, or process deposits and withdrawals. If you have an account issue, a bonus dispute, or a withdrawal delay with a specific operator, that has to be raised directly with that casino's own support team, since we have no access to individual player accounts. We can, however, take note of recurring complaints when we revisit our reviews and rankings.

How Commercial Relationships Work on This Site

Crypto Casinos may earn a commission when readers sign up through some of the links on this site. This does not influence how a casino or bonus is ranked or reviewed — our editorial ratings are based on the criteria we set out in our reviews, not on commercial arrangements. If you have questions about how a particular ranking was reached, our contact form is the right place to ask.

Before You Get in Touch: A Few Reminders

A few things worth keeping in mind, whether you are emailing us or reading our content generally:

• Crypto casinos featured on this site are offshore operators, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. Playing at them sits in a legal grey area for US players, and it remains your responsibility to check the laws in your own state before signing up.
• Crypto values fluctuate, and any funds held or wagered in Bitcoin, Ethereum, Litecoin, Dogecoin or similar can gain or lose value independently of anything that happens at the table. Stablecoins like USDT and USDC are often used specifically to avoid this exposure.
• Winnings from gambling and gains from crypto may both carry tax obligations in the US. We are not able to give tax or legal advice through this contact channel — for anything specific to your situation, speak with a qualified tax professional.
• You must meet the minimum age set by the operator (18+ or 21+, depending on the site and your state) to gamble at any casino we cover.

For a broader look at alternative options, including sites outside the standard self-exclusion schemes, see our page on Best Non GamStop Casinos 2026.

What Happens After You Send a Message

Once we receive your email, it goes to a member of our editorial team for review. Depending on the subject, that might mean a direct reply, a follow-up question, or — for corrections — a note that the relevant page is being checked and updated. We will always let you know the outcome rather than leaving a message unanswered.

Thank you for taking the time to reach out. Reader feedback is one of the main ways we keep our crypto casino bonus reviews accurate and useful, and we look forward to hearing from you.